Frequently Asked Questions
Are your products handmade?
All of the skincare products listed on this site are 100% handmade.
What is the shelf life of your products?
Since our products are homemade and "natural" most them do not contain a preservative, therefore they will go bad after awhile. It is encouraged to keep the skincare products in a cool dry place or store in the refrigerator to extend the usage time. Most will last 3-4 weeks if refrigerated. Body butters will last up 3-6 months.
* Products with a preservative are marked as such.
What preservatives are used if any?
We promote and encourage a non-toxic lifestyle so the preservatives selected are either Non toxic, Paraben free, and Sulfate free.
What is your return policy?
We do not accept returns. Once a product has been delivered to your home, we will not accept returns. If an item arrives damaged, we will replace the item. However, we must receive an email with a picture of damaged items within 24 hours of delivery. Returns without prior email notification, will not be accepted.